Returns Policy

Returns Policy – Football Kits 21

At Football Kits 21, we want you to be completely happy with your purchase. If you’re not satisfied, our returns process is simple and hassle-free.

Return Window

You can return any eligible item within 30 days of receiving it.

Eligible Items for Return

You can return items that:

  • Are unworn and unwashed
  • Are in their original condition with all tags, labels, and packaging intact
  • Are not personalised (player names, numbers, or custom designs)

How to Start a Return

  1. Email our team at support@footballkits21.com with your order number and reason for return.
  2. We’ll reply within 12 hours with your return instructions.
  3. Pack your item securely and send it back to the address provided.

Note: Return shipping costs are the responsibility of the customer unless the item is faulty or we made a mistake.

Refund Process

Once we receive your returned item and verify it meets our return conditions, we’ll process your refund. Refunds are usually issued within 12 hours and should appear in your account shortly after.

Exchanges

Yes! If you’d like a different size or style, contact our support team. We’ll guide you through the exchange process.

Need Help?

Our customer support is available 24/7. Email us at: support@footballkits21.com

We’re here to make sure your shopping experience is smooth and enjoyable.

Football Kits 21